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Renewing PayPal contract

PayPal has a built-in security mechanism that expires a customer contract (subscription) after one year.

After this happens, you need to add payment information again to renew the contract.

The steps are the same as during registration:

Step 1: Go to and log in with your email and password.

Login screen for

Step 2: Click "Edit contract data" at the top. (If you have a German account, the link will say "Vertragsdaten ändern").

Dashboard with the Edit contract data option

Step 3: A new window opens with the billwerk partner site. Billwerk is responsible for handling Personalization payments.

In the billwerk customer portal, in the section "Ihre Zahlungsdaten" (Payment method), click "Ändern" (Change) to select a payment method.

Billwerk portal with payment data

Step 4: Select "PayPal" and enter your PayPal email address. Click "Weiter" (Next).

You will be redirected to the PayPal website where you can renew your PayPal contract/payment authorization.

Changing payment data on the billwerk portal

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